Just-in-time performance support tools to boost on-the-job excellence.
Today’s tech environment means that information is at your employees’ fingertips at all times. How can you ensure your teams access the right information within the context of your organisational objectives, guidelines and job roles?
Beyond formal learning solutions such as training courses or online learning modules, it is more important than ever to support your teams with the right task-related information accessible at the right time and within their job role-related context. This is where intelligently designed performance support solutions come in to provide immediate, contextual assistance in the workflow.
Supporting a culture of continuous learning and improvement
Continuous learning is the bedrock and catalyst of sustained professional and organisational growth. Performance support solutions empower this continuous learning mindset by providing real-time, on-demand access to knowledge.
Think digital resources like step-by-step guides, interactive aids, and embedded help systems that are easily accessible during critical tasks. Whether through mobile or desktop platforms, these resources enable employees to solve problems, make informed decisions, and boost productivity and task compliance on the go.
How performance support solutions boost on-the-job performance
Reinforce learned concepts
Performance support tools ensure that learning doesn’t stop once formal training concludes. Employees can revisit and internalise critical concepts as needed, bridging the gap between training sessions and practical application.
Assist with just-in-time task execution
Quick reference materials assist employees in reinforcing their knowledge and skills on the job, helping them in making better decisions and reducing downtime caused by searching for information.
Create a continuous learning ecosystem
Integrating performance support solutions into everyday workflows changes the perception of ‘learning as a separate activity’ towards a learning culture where learning no longer restricts itself to isolated sessions.
On-the-job confidence from knowledge to execution.
Liberate’s performance support solutions drive a paradigm shift in how organisations address performance gaps; with a mindset change away from a learning-only focus, we work with you to discover and harness the levers to boost your team’s performance outcomes.
In consultation with your stakeholders and subject matter experts, we develop smart, integrated performance support solutions that complement and enrich your formal learning environment. This fusion ensures that theoretical knowledge gained in formal learning is reinforced by relevant on-the-job support. The result is a dynamic learning ecosystem where employees continuously evolve, leveraging immediate access to relevant information that empowers them to excel.
Talk to us today to learn more about our performance support solutions.
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